Audit Protection

Why upgrade to CloudTax’s Audit Protection​?

We understand that filing an accurate tax return is crucial. However, even with the utmost diligence, CRA reserves the right to reassess and audit your return. This is where our tax experts step in to provide support throughout the audit process. With CloudTax's Audit Protection, we'll act as your liaison with the CRA and offer personalized assistance tailored to your unique case. We'll explain the reasons behind the audit and help you gather all the necessary documentation to support it.

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Frequently Asked Tax Questions

Is CloudTax really free?

If you have a simple tax scenario, you can file your taxes for free. Unfortunately, you cannot use CloudTax Free if you reside in Yukon, Northwest Territories, Nunavut, or Quebec. In addition, CloudTax Free does support self-employed, rental income holders, and employment expense reporters.

Is CloudTax safe and secure?

We’re serious about your security. CloudTax follows the highest privacy and security standards in the industry. Your tax data is encrypted on our servers using your password as the key. Information is only shared with the CRA and only if you choose to NETFILE through CloudTax.

How is CloudTax different from other free tax software?

CloudTax provides step-by-step guidance, and unlimited chat support, and is compatible with Android mobile & iOS mobile/iPad. Anyone can file their taxes for free – no excuses!

Am I covered if I am audited?

You can choose to upgrade your services for just $29.99 per year and this will provide you with unlimited phone support throughout the year, along with audit protection. If you’re audited anytime throughout the year, we’re here to help and you can cancel your services at any time – no strings attached!

Why did you create a free income tax filing software?

Nimalan Balachandran, Founder & CEO, felt that a simple tax return, which typically does not take a lot of time to prepare, should not have a high price point. That is when he decided to build software that allows simple tax filers to file their taxes from home, free of charge. Everyone should be able to use CloudTax, and file their taxes with confidence!